Ntra. Lady of Lourdes Medical Center

I give one star for the staff; family doctor and pediatrician who, although they make you wait a long time, in the end they do their job perfectly as medical professionals. Regarding the reception of the clinic, it can be greatly improved since their way of working is not the most correct, they do not know how to organize appointments well; For example, they tell you to come from 4:00 p.m. to 6:00 p.m. and if you arrive at 4:00 p.m. and you have 7 people before you, which is our case, they treated us at 6:00 p.m., but we were unlucky because the doctor arrived 30 minutes later. late and we have apologized because it was not the first time. And they have told us after trying to reason politely that is what it is. Everything can be improved in this life and everything is understandable but bad education is not. I stick with your phrase about good customer service. IT IS WHAT IT IS We all have a complicated life and many expenses but education is essential. All the best

I put a star so I can rate the dentist. If you like to wait between an hour and a half or two hours, this is your place, without a doubt. I understand that in all places, the time is usually approximate, but this is crossing the line Almost three years, with my daughter's treatment, desire to get the money They do not bill you, nor can you pay with the card

It is not a center that is prepared for the security situation required by the pandemic; the people scheduled for the different consultations are crowded on the street because there is no room in the waiting room. It occurs to me that the number of appointments per hour could be limited to prevent patients from waiting on the street. The waiting room is tiny and only two people can be there, depending on the person at the reception they go out to the street to call you. Dear center managers: patient privacy? Security measures? Punctuality and adequate patient care? I think their management is terrible

They are very nice but the medical examination for the car theory exam only takes place in the afternoons and then they get the information wrong and they screw you up for the exam on the day you had planned. That is why they review the data and the DNI, which they do not review.

I went here to the dermatologist, the consultation lasted half a minute. 35 euros blew me away, they don't accept card payment, I had to leave my ID and go to an ATM to withdraw money. They did not give me an invoice or any type of receipt for the service provided.